Our job does not end upon enrolling and resetting password. During Project implementation, we start working on the technical documentation. This helps
users navigate all site aspects with ease. Otherwise, clients
would have a program that could not be used!
We can create areas where team members answer all questions learners might have about various activities they are undertaking or how it integrates with their daily task.
Every user is different concerning help requirements and experience
level, so we strive for full-cycle learner support no matter the lerner's level, in whatever way suits them. We aspire to offer full transparency
and visibility over technical help provision so all learners can get any
information they need in timely manners. How can we ensure this is met?Activities
1. Go through the FAQs link below and explore how to address common problem users face
2. Share your views in supporting users on Moodle platform